Registration Repair
The Registration Repair Project is an effort by the State Board of Elections to collect identification numbers from registered voters who do not have an N.C. driver’s license/DMV ID number or social security number in the state’s voter registration database. These numbers are used to verify that registrants are who they claim to be. Voters who do not have this information in their record may need to cast a provisional ballot and provide this information the next time they vote.
Read on for details about the Registration Repair Search Tool, how registered voters listed in the search tool can fix their registration, and answers to frequently asked questions.

How Do I Repair My Registration?
If your name appears in the Registration Repair Search Tool, you can update your registration in one of three ways:
- Online: If you have an N.C. driver’s license or DMV ID number, you can update your voter registration application through the DMV’s website for free at payments.ncdot.gov. You don’t need to create an account. On the myNCDMV login page, click “Continue as Guest.” Select “Yes” when asked to update your voter information.
- In person: Visit your county board of elections office to ensure your registration is complete. Find contact information through the County Boards of Elections Search. You cannot update your registration by phone. Have your N.C. driver’s license, DMV ID number, or the last four digits of your Social Security number ready when you go.
- On paper: Watch for a mailing from the State Board, which will be sent in early August. You’ll receive a letter if you’re still on the list when the mailing is sent. Fill out the letter, sign it, and mail it to your county board of elections using the pre-addressed return envelope enclosed with the letter. No stamp is needed. Postage is included on the envelope.
FAQ: Registration Repair Project
Find answers to frequently asked questions about the Registration Repair Project below.
The list of voters whose registration is missing identification information is available via the Registration Repair Search Tool. You can search your name, residential address, or your voter registration number.
Under federal law (52 U.S.C. § 21803) and North Carolina law (G.S. § 163-82.4), when a person registers to vote, they must provide their driver’s license number or, if they don’t have one, the last four digits of their social security number. This information is used to verify the person’s identity. If a person lacks both of these numbers, they may indicate this when they register to vote, and they will be assigned a unique identification number for voting.
Based on a review of voter registration records, we have not been able to confirm that you provided your N.C. driver’s license number or the last four digits of your social security number when you registered.
You have three options:
- If you have an N.C. driver’s license or DMV ID number, you can submit an updated voter registration form through the DMV’s website at payments.ncdot.gov. You can click “Continue as Guest” when asked to log in to myNCDMV. There is no fee for this service. Click “Yes” when asked to update your voter information.
- You can visit your county board of elections office, and they can help you ensure your registration is complete. You will want to bring your driver’s license or social security number. See the County Board of Elections Search for addresses and contact information for all 100 county boards of elections. The State Board and county boards of elections will not request your personal information over the phone.
- Finally, in early August the State Board will mail letters to individuals who remain on this list at the time the mailing is sent. You can fill out the letter and mail it to the county board of elections in the pre-addressed return envelope enclosed with the letter. Postage is provided on the envelope.
Please allow a few days for your registration updates to be processed, for the changes to be updated in the voter registration database, and for your name to no longer appear in the Registration Repair Search Tool data. If you have provided your identification information and your information still shows up in the Registration Repair Search Tool after 10 days, you can contact your county board of elections office for assistance.
If you are on the list of voters whose records lack required identification information, the next time you vote, you will have to cast a provisional ballot and fill out a form with your N.C. driver’s license/DMV ID number, or last four digits of your social security number. The county board of elections will meet after Election Day to determine whether you provided the required identification information for your provisional ballot to be counted.
A HAVA ID document is a document that proves your identity. It can be a current and valid photo ID, or it can be one of the following documents that is current and includes your name and address:
- Utility bill: Telephone, mobile phone, electric, gas, cable television, water, sewage, internet
- Bank statement or bank-issued credit card statement
- Paycheck or paycheck stub from an employer or a W-2 statement
- Government paycheck, invoice, letter, or any other document from a local, state, or U.S. government agency
- Other government documents: Property tax bill; license to hunt, fish, own a gun; auto registration; public housing or social service agency document
Please note that the document must be current (see the next question below for more information).
To be current, the document must be unexpired, if it has an expiration date. If the document does not have an expiration date, the issuance date must be within six months of the date it is presented to the election official. If a document does not have an issuance date or expiration date, there must be other time-based indicators on the document showing that it is current.
Please indicate this on the envelope that was mailed to your address and return it either in person or via mail to your local board of elections.
No. Only the voter may sign or make their mark on this form or any other voter registration form. You are not permitted to sign anyone else’s voter registration form, even if you have power of attorney for the person.